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Academic Quality Assurance Officer (JB4108)

Randburg, Johannesburg, Gauteng · Education
Academic Quality Assurance Officer (JB4108)
Market Related
The Quality Assurance Officer is entrusted with championing the highest standards of educational excellence, aligning with national quality assurance frameworks. This role is integral to the development, implementation, and refinement of quality assurance strategies within the College's digital education environment. It underscores the commitment to ensuring that all educational offerings meet and exceed established benchmarks for quality, providing a transformative learning experience for students navigating the digital landscape of higher education.

Possession of a minimum NQF Level 6 qualification in Education, Quality Management or a related field pertinent to the role’s demands.
A track record of 1-3 years in quality assurance within the higher education sector, with a preference for candidates experienced in digital or distance learning environments.
Comprehensive understanding of the South African higher education quality assurance framework, including familiarity with CHE, HEQC, and DHET guidelines and requirements.
Advanced skills in digital education technologies and platforms, with the ability to innovate and adapt to new learning environments.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for effective documentation, analysis, and presentation.
Broad exposure to and understanding of the higher education landscape, with insights into academic operations, challenges, and trends.
Knowledge and practical experience with AI technologies, showcasing an ability to integrate innovative solutions in quality assurance, strategic planning, and stakeholder engagement efforts.

Key duties and responsibilities:
Strategic quality planning
Development of strategic quality plans
implementation and monitoring
stakeholder engagement
continuous improvement initiatives
Compliance and accreditation
Stakeholder engagement and communication
stakeholder identification and analysis
engagement strategy development
effective communication
feedback mechanisms
relationship management
Policy development and implementation
Policy formulation
Stakeholder consultation
Policy communication
Monitoring and review
Staff development
Training needs analysis
Programme design and delivery
Performance monitoring
professional development
cultural enhancement
continuous improvement
assessment and analysis
improvement planning
implementation of improvements
feedback and adaptation
culture of excellence
Quality audits
Audit planning
Execution of audits
Report findings
Follow up actions
Best practice and benchmarking
Digital education quality
Digital course quality, technology utilisation
Student engagement and faculty support
Feedback and evaluation
Compliance and accreditation
Regulatory standards compliance
Documentation and evidence         
Self study and evaluation
Accreditation process management
Continuous standards alignment
General administration
Operational efficient
Resource management        
Documentation and record keeping
Policy enforcement and support services


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