Remote Financial Planning Administrator (JB5806)
Location: Remote for applicants living in South Africa
Salary: R26 - 32 000 per month, negotiable
Working Hours: Aligned to the UK with some flexibility
Working Arrangement: Fully Remote
Employment Type: Permanent via an Employer of Record
Our client is an independent cross-border Financial Adviser authorised in the UK, South Africa, and the US, who is building a distributed, remote-first advisory business. This is the first hire into the business, and therefore a high-trust, high-responsibility role.
The successful candidate will work closely with the Founder to support a small portfolio of high-net-worth clients, managing administration, systems, and client execution across UK-regulated platforms. This role is ideal for someone who values flexibility, ownership, and long-term growth over rigid hours or a traditional office environment.
This is not a call-centre or volume-processing role. Accuracy, discretion, and judgement are critical.
Minimum Requirements
Experience
Experience within a financial services environment (administration, operations, paraplanning, or similar)
Exposure to regulated environments, compliance processes, and detailed documentation
UK financial planning experience is advantageous but not essential, full training will be provided
Qualifications (Advantageous, not mandatory)
CFP designation or currently studying toward CFP
Financial Planning, Finance, Accounting, or related qualification
Technical & Infrastructure Requirements
Reliable, high-speed internet connection suitable for multiple systems and VoIP calls
Secure, private home working environment (not shared or public internet)
Ability to run multiple applications simultaneously
Willingness to comply with strict data security and confidentiality protocols
Key Responsibilities
Core Administration & Operations
End-to-end administrative support for a UK-focused financial planning practice
Maintenance of UK CRM systems, including accurate record-keeping and regulatory documentation
Preparation, processing, and follow-up of client instructions and financial transactions
Liaison with UK providers, custodians, and third parties via phone and email
Management of client onboarding, documentation, and ongoing service requirements
Client & Platform Support
Access and administration of custodial and investment platforms (with trading permissions over time)
Execution of fund switches, contributions, withdrawals, and portfolio-related instructions
Handling sensitive, confidential financial and personal client data with discretion and care
Acting as a professional point of contact for high-net-worth clients when required
Business Support & Growth
Working in close partnership with the Founder to proactively resolve issues, not merely process tasks
Identifying process improvements and contributing to more efficient systems as the business grows
Potential to develop into a Paraplanner / Technical Support role over time, depending on experience and aptitude
Supporting the future onboarding and training of junior administrative staff as the business scales
Working Style & Flexibility
Fully remote role, based in South Africa
Flexible working hours, with accountability measured on deliverables, not time logged
Daily check-in via Teams to align priorities and progress
Some availability during UK working hours is required for calls and provider interaction
Flexibility to work non-traditional hours where needed, balanced with personal commitments