Live-In, Remote Wilderness Reserve

Location: Northern Cape

Salary: R45 000 - 50 000 per month, negotiable

Benefits include: Medical Aid, Pension, Accommodation, utilties and more.

Employment Type: Permanent, on-site at the reserve
 

We are seeking a highly skilled, hands-on IT Manager to lead, support, and future-proof the technology ecosystem across a world-class, remote wilderness hospitality operation. This is not a corporate, desk-bound IT role, it is IT at scale, in the wild. You will manage complex infrastructure across multiple sites, ensure seamless digital experiences for guests and staff, and drive technology strategy aligned with operational efficiency and profitability.

This role requires a decisive, solutions-driven professional who thrives in challenging environments, has strong hardware and network management expertise, and understands the critical link between technology performance and the guest experience.

 

Strong hands-on hardware and infrastructure troubleshooting experience

Advanced network management skills (LAN/WAN/VSAT/Wi-Fi)

Experience in hospitality, remote operations, or multi-site environments (advantageous)

Strong understanding of PMS, POS, CRM, and hospitality-grade technology ecosystems

Budgeting skills and a cost-optimisation mindset

Calm, methodical approach in high-pressure or time-sensitive environments

Problem-solving leadership style with a focus on solutions and scalability

 

Highly self-sufficient and comfortable working in remote settings

Strong communication and collaboration skills

Analytical and commercially aware

Practical, hands-on leadership with the ability to innovate within constraints

Passion for technology as a business enabler, not just a support function

 

 

Oversee full network infrastructure across camps and operational sites

Manage satellite connectivity, redundancies, and remote network optimisation

Ensure uptime through proactive monitoring, risk mitigation, and system resilience

Maintain and optimise guest Wi-Fi in a remote, bandwidth-sensitive environment

 

Lead hardware lifecycle management, procurement, and asset tracking

Implement upgrade strategies and maintain critical equipment across locations

Support and optimise POS systems, PMS platforms, and integrated hospitality systems

Troubleshoot hardware and software issues swiftly and effectively

 

Manage cybersecurity protocols, endpoint protection, and firewall controls

Ensure strict adherence to data protection and privacy requirements

Monitor vulnerabilities and implement preventative security measures

 

Support revenue management, reporting platforms, and business intelligence systems

Analyse IT spend and optimise vendor relationships to improve cost efficiency

Align IT strategy with organisational profitability goals

Reduce operational downtime through system reliability and proactive planning

 

Ensure seamless digital touchpoints across the guest journey — from booking to departure

Enhance online and on-site guest experience through stable, intuitive systems

Provide exceptional internal support to departments across the reserve

Train team members on systems, processes, and best practices

 

Reduce downtime and operational disruption through proactive system management

Improve guest satisfaction through seamless connectivity and digital integration

Enhance profitability by aligning IT strategy with cost control and revenue drivers

Support mission-critical systems that influence hospitality excellence

Elevate data accuracy, security, and decision-making across the organisation

 

Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement, duties may adjust for client needs.

Fair process: Fair assessment, only shortlisted candidates contacted due to volume.

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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment with the client.

Offer clarity: The Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.