Live-In, Remote Wilderness Reserve

Location: Northern Cape

Salary: R28 000 per month, negotiable

Benefits include: Medical Aid, Pension, Accommodation, utilties and more.

Employment Type: Permanent, on-site at the reserve

 

This role is ideal for a dynamic hospitality professional who combines revenue optimisation expertise with exceptional guest-centric communication. You will shape the digital and pre-arrival journey, ensuring every enquiry reflects the exclusivity, warmth, and precision of a world-class safari experience.

 

As the Reservations Manager, you will be responsible for driving profitability through intelligent yield management, rate strategy, and channel optimisation, while ensuring every guest enjoys a personalised and seamless booking experience. This role requires an analytical thinker who thrives at the intersection of commercial performance and luxury service.

 

Proven reservations experience within luxury hospitality

Strong understanding of RevPAR, ADR, and occupancy levers

A commercially minded, analytical problem-solver

Excellent written and verbal communication skills

High proficiency in PMS, channel managers, and CRM systems

A proactive, revenue-driven mindset with strong attention to detail

 

Develop and implement revenue optimisation and dynamic pricing strategies

Protect rate integrity across all channels

Manage forecasting, budgeting, and occupancy planning

Analyse OTA and direct booking performance to guide decision-making

 

Deliver an exceptional online and pre-arrival experience

Craft personalised communication that enhances guest anticipation

Identify upsell opportunities and convert enquiries into high-value bookings

 

Optimise CRM and reservations database performance

Ensure PMS and channel manager accuracy

Collaborate with marketing, sales, and lodge operations to align messaging and guest expectations

 

Maximise revenue without compromising exclusivity

Enhance the guest experience long before arrival

Drive direct bookings and strategic upselling

Transform data into informed, profitable decisions

Strengthen alignment between revenue, marketing, and operations

 

Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement, duties may adjust for client needs.

Fair process: Fair assessment, only shortlisted candidates contacted due to volume.

Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.

Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment with the client.

Offer clarity: The Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.