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Operations Manager: Student Accommodation (JB5916)
Johannesburg CBD, Gauteng · Real EstateOperations Manager: Student Accommodation (JB5916)
Johannesburg CBD
R35 000 – R45 000 CTC per month Benefits include: group life, death and funeral cover, cell phone and laptop will be provided
Permanent
A well-established student accommodation provider is seeking a structured and detail-oriented Student Accommodation Operations Manager to oversee housing administration, occupancy coordination, and student accommodation processes within a high-volume residence environment.
This role requires a highly organised individual who can manage applications, allocations, student queries, and administrative controls while ensuring operational efficiency and a positive student experience.
You will play a key role in supporting occupancy targets, maintaining accurate records, and ensuring smooth day-to-day accommodation operations.
Minimum Requirements:
Diploma or Degree in Property Management, Business Administration, Hospitality Management, or a related field.
Minimum of 5 years’ experience within student accommodation or residential property administration
Strong administrative and organisational skills
Experience managing room allocations and occupancy records
Ability to handle high volumes of queries in a structured manner
Computer literate
Strong communication skills
Ability to work in a fast-paced environment
Duties and Responsibilities:
Accommodation Administration & Allocations:
Process student housing applications and contracts.
Manage room allocations and maintain accurate occupancy records.
Coordinate check-in and check-out procedures.
Ensure all documentation is accurately processed and stored.
Student Support & Query Resolution:
Respond to student accommodation queries professionally and efficiently.
Resolve housing-related concerns within set turnaround times.
Escalate complex issues where required.
Operational Coordination:
Work closely with facilities and maintenance teams to ensure room readiness.
Coordinate with internal departments to support occupancy targets.
Monitor vacancy levels and report on occupancy trends.
Compliance & Record Keeping:
Ensure adherence to company policies and housing procedures.
Maintain accurate reporting and administrative control.
Support audits and internal compliance requirements.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
Johannesburg CBD
R35 000 – R45 000 CTC per month Benefits include: group life, death and funeral cover, cell phone and laptop will be provided
Permanent
A well-established student accommodation provider is seeking a structured and detail-oriented Student Accommodation Operations Manager to oversee housing administration, occupancy coordination, and student accommodation processes within a high-volume residence environment.
This role requires a highly organised individual who can manage applications, allocations, student queries, and administrative controls while ensuring operational efficiency and a positive student experience.
You will play a key role in supporting occupancy targets, maintaining accurate records, and ensuring smooth day-to-day accommodation operations.
Minimum Requirements:
Diploma or Degree in Property Management, Business Administration, Hospitality Management, or a related field.
Minimum of 5 years’ experience within student accommodation or residential property administration
Strong administrative and organisational skills
Experience managing room allocations and occupancy records
Ability to handle high volumes of queries in a structured manner
Computer literate
Strong communication skills
Ability to work in a fast-paced environment
Duties and Responsibilities:
Accommodation Administration & Allocations:
Process student housing applications and contracts.
Manage room allocations and maintain accurate occupancy records.
Coordinate check-in and check-out procedures.
Ensure all documentation is accurately processed and stored.
Student Support & Query Resolution:
Respond to student accommodation queries professionally and efficiently.
Resolve housing-related concerns within set turnaround times.
Escalate complex issues where required.
Operational Coordination:
Work closely with facilities and maintenance teams to ensure room readiness.
Coordinate with internal departments to support occupancy targets.
Monitor vacancy levels and report on occupancy trends.
Compliance & Record Keeping:
Ensure adherence to company policies and housing procedures.
Maintain accurate reporting and administrative control.
Support audits and internal compliance requirements.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.