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IT Support Technician (JB5941)
Bloemfontein, Free State · Information TechnologyIT Support Technician (JB5941)
Bloemfontein, Free State
R10– R15 000 CTC per month benefits include provident fund, 13th cheque and company vehicle
Permanent
A growing retail group is seeking a hands-on IT Support Technician to provide on-site technical support across multiple branch locations in Bloemfontein.
This role requires a technically capable and proactive individual who can support hardware, network infrastructure, and business software systems across the organisation. The successful candidate will be responsible for troubleshooting IT issues, maintaining systems and equipment, and ensuring minimal downtime across branch operations.
You will travel between branches providing on-site technical assistance, system support, and preventative maintenance to ensure all IT systems remain operational and secure.
Minimum Requirements:
Grade 12 (essential)
Diploma or Degree in Information Technology, Computer Science or related field
CompTIA A+ and Network+ certifications (or similar)
1 – 2 years’ experience in IT field support or IT technician roles
Experience supporting hardware, networking, and server environments
Experience supporting Microsoft 365 and general business software applications
Experience supporting accounting or operational software such as Sage, Xero, Unisolve, Dext, or HubSpot
Valid driver’s license (essential)
Duties and Responsibilities:
On-Site IT Support:
Provide on-site technical support across multiple branch locations.
Diagnose and resolve hardware, software, and network issues.
Install, configure and maintain desktops, laptops, printers, and peripherals.
Systems & Software Support:
Provide user support for Microsoft 365 applications and collaboration tools.
Assist staff with troubleshooting business systems including accounting and operational software.
Ensure all systems remain operational and updated.
Network & Infrastructure Support:
Assist with basic network troubleshooting and connectivity issues.
Support branch servers and network infrastructure where required.
Escalate complex technical issues where necessary.
Hardware Maintenance:
Perform preventative maintenance on devices and IT equipment.
Replace or repair faulty hardware components.
Ensure all devices are configured and secured according to company standards.
User Support & Training:
Provide end-user support and guidance to staff across branches.
Assist with onboarding and system setup for new employees.
Ensure users are able to effectively utilise business systems.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
Bloemfontein, Free State
R10– R15 000 CTC per month benefits include provident fund, 13th cheque and company vehicle
Permanent
A growing retail group is seeking a hands-on IT Support Technician to provide on-site technical support across multiple branch locations in Bloemfontein.
This role requires a technically capable and proactive individual who can support hardware, network infrastructure, and business software systems across the organisation. The successful candidate will be responsible for troubleshooting IT issues, maintaining systems and equipment, and ensuring minimal downtime across branch operations.
You will travel between branches providing on-site technical assistance, system support, and preventative maintenance to ensure all IT systems remain operational and secure.
Minimum Requirements:
Grade 12 (essential)
Diploma or Degree in Information Technology, Computer Science or related field
CompTIA A+ and Network+ certifications (or similar)
1 – 2 years’ experience in IT field support or IT technician roles
Experience supporting hardware, networking, and server environments
Experience supporting Microsoft 365 and general business software applications
Experience supporting accounting or operational software such as Sage, Xero, Unisolve, Dext, or HubSpot
Valid driver’s license (essential)
Duties and Responsibilities:
On-Site IT Support:
Provide on-site technical support across multiple branch locations.
Diagnose and resolve hardware, software, and network issues.
Install, configure and maintain desktops, laptops, printers, and peripherals.
Systems & Software Support:
Provide user support for Microsoft 365 applications and collaboration tools.
Assist staff with troubleshooting business systems including accounting and operational software.
Ensure all systems remain operational and updated.
Network & Infrastructure Support:
Assist with basic network troubleshooting and connectivity issues.
Support branch servers and network infrastructure where required.
Escalate complex technical issues where necessary.
Hardware Maintenance:
Perform preventative maintenance on devices and IT equipment.
Replace or repair faulty hardware components.
Ensure all devices are configured and secured according to company standards.
User Support & Training:
Provide end-user support and guidance to staff across branches.
Assist with onboarding and system setup for new employees.
Ensure users are able to effectively utilise business systems.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.