We are looking for an Account Manager with experience in loyalty/rewards programmes, client management, and project coordination. This is a hands-on role where you will manage client relationships, coordinate campaigns, and ensure projects are delivered on time.
Minimum Requirements:
Grade 12
3+ years’ experience in account management, client services, or project coordination
Experience working with loyalty or rewards programmes (non-negotiable)
Experience using CRM systems (Salesforce or similar)
Experience managing clients and handling day-to-day communication
Experience coordinating multiple projects at once
Strong organisational and time management skills
Strong communication skills (verbal and written)
Proficient in MS Office (especially PowerPoint)
Key Responsibilities:
Manage client relationships and act as main point of contact
Coordinate and deliver loyalty/rewards campaigns and projects
Manage timelines, deliverables, and reporting
Communicate regularly with clients (meetings, updates, feedback)
Work with suppliers and partners to deliver project requirements
Prepare presentations, reports, and campaign updates
Manage CRM systems and support campaign execution
Ensure all projects are delivered on time and to standard
What We Are Looking For:
Someone who has worked on loyalty/rewards programmes
Strong client-facing experience (not just internal roles)
Able to manage multiple projects and deadlines
Hands-on and detail-oriented
Comfortable working in a fast-paced environment
Only candidates with relevant loyalty/rewards and client-facing experience will be considered.