Location: Kempton Park, Johannesburg

Salary: R25 000 per month, CTC

Duration: Permanent

Employment Type: Full-Time

 

Join a dynamic Managed Services Provider that keeps its clients' IT environments running at their best. This is an environment where no two days look the same, problem-solving is second nature, and your technical skills genuinely make a difference for the businesses you support.

 

As the On-Site Support Engineer, you will be the go-to technical expert on the ground, providing hands-on support to end-users, maintaining network infrastructure, and keeping everything running smoothly across the client environment. You will manage documentation, coordinate with third-party vendors, and play an active role in IT projects and system upgrades. After-hours standby forms part of the role on a rotational basis.

 

At least 3 years of experience in a technical support role, preferably within an enterprise environment

Experience with Microsoft Windows Server, Microsoft Exchange, Active Directory, and Microsoft Office applications

Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, VLANs, and wireless networking

A degree or diploma in Computer Science, Information Technology, or a related field is preferred

Relevant certifications such as CompTIA A+, Network+, MCSE, CCNA, or equivalent are highly desirable

A valid driver's license and reliable personal transport

 

Provide on-site and remote technical support to end-users

Troubleshoot and resolve hardware, software, and network issues

Maintain and manage network infrastructure including switches, routers, firewalls, and wireless access points

Manage documentation such as system configurations, network diagrams, and user manuals

Liaise with third-party vendors for hardware repairs, software updates, and technical support

Ensure compliance with IT policies, procedures, and security standards

Participate in IT projects including system upgrades and new software deployments

Monitor and maintain backup and disaster recovery procedures

Participate in after-hours standby on a rotational basis

 

Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement, duties may adjust for client needs.

Fair process: Fair assessment, only shortlisted candidates contacted due to volume.

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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment with the client.

Offer clarity: The Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.