Telesales Clerk / Student Liaison Officer (JB6279)

 

Our client is looking for a Telesales Clerk / Student Liaison Officer to join the team.

This is a hands-on sales and student recruitment role for someone who is confident on the phone, enjoys working with people and is motivated by achieving targets.

You’ll speak to prospective students, explain programmes, follow up on enquiries and work with prospects through to registration. You’ll also be expected to generate your own leads and build relationships with businesses and professional contacts, including Credit Controllers, Credit Managers, Financial Managers and HR Managers.

 

Opportunity to work in a sales and student recruitment environment

Opportunity to build relationships with students and professional business contacts

Exposure to business development and lead generation

Opportunity to develop your telesales and relationship-building skills

A role where your individual performance and results are clearly measured

 

Matric (Grade 12) 

A relevant qualification or sales skills course (Advantageous) 

2 years' experience in telesales, sales or student sales recruitment

Experience dealing with businesses, financial or credit departments, HR departments, or within the education and training sector (Advantageous) 

Previous Debt collecting experience (Advantageous) 

Excellent written and communication skills

Strong telephone and telesales skills

A confident, friendly and professional telephone manner

The ability to persuade, negotiate and handle objections

A target-driven and results-focused approach

Strong follow-up and organisational skills

Good computer literacy

The ability to use LinkedIn and other digital platforms to generate leads

Strong attention to detail

The ability to manage a high volume of calls and prospective students

Resilience and persistence when dealing with rejection or objections

The confidence to communicate with people at different levels of seniority

 

Make a minimum of 60 outbound calls per working day

Contact supplied leads and follow up consistently

Identify prospective students' needs and recommend suitable programmes

Explain programmes, admission requirements and registration procedures

Handle questions and objections professionally

Follow up with prospects by telephone, email, WhatsApp and other approved channels

Convert suitable prospects into registered students

Generate new leads through LinkedIn, social media, referrals, networking and other sources

Re-engage previous enquiries and inactive leads

Build and maintain an active sales pipeline

Develop professional relationships with business contacts and decision-makers

Assist students with the registration process

Follow up on outstanding registration requirements

Keep accurate records of calls, leads, follow-ups and registrations

Maintain an up-to-date sales and registration pipeline

Provide regular reports on activity, leads, conversions and registrations

Work consistently towards daily and semester targets

 

If you enjoy sales, are persistent with follow-ups and like seeing the results of your own efforts, this role could be a good fit.

 

 

 

Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement, duties may adjust for client needs.

Fair process: Fair assessment, only shortlisted candidates contacted due to volume.

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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.

Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.