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IT Infrastructure Manager (JB5836)
Tygervalley, Cape Town, Western Cape · Information TechnologyIT Infrastructure Manager (JB5836)
Location: Tygervalley, Cape Town
Salary: R1 250 000 per annum
Employment Type: Permanent
Industry: Financial Services
Salary: R1 250 000 per annum
Employment Type: Permanent
Industry: Financial Services
Our client is an established, South Africa–based financial services organisation operating within a regulated, enterprise-scale environment. The business offers investment, insurance, and wealth-related services, supporting a large national client base through secure, high-availability digital platforms. Technology is central to the organisation’s operations, with IT teams responsible for maintaining and enhancing business-critical systems, data integrity, and information security. The environment is stable, professionally managed, and suited to experienced IT professionals who value structure, accountability, and working on systems with long-term operational impact rather than short-term or experimental projects.
The IT Infrastructure Manager is responsible for the strategic planning, implementation, and operational management of a hybrid IT infrastructure environment. This includes on-premises and cloud platforms, ensuring high availability, performance, scalability, security, and continuity across business-critical systems. The role provides technical leadership, oversees infrastructure operations, and works closely with security, development, and governance teams to support enterprise requirements.
Minimum Requirements:
Bachelor’s degree in IT, Computer Science, or equivalent experience
8+ years’ experience in IT infrastructure, including at least 5 years in a leadership role
Microsoft Azure Solutions Architect or Administrator
Aruba Switching certification
Red Hat or equivalent Linux certification
Hybrid cloud environments, Microsoft Azure, and Microsoft 365
HP servers, SAN storage, and Fibre Channel technologies
Windows and Linux operating systems
Hyper-V and clustered environments, including SQL Server failover clusters
Networking technologies (LAN, WAN, VPN, TCP/IP)
Scripting and automation (PowerShell, Bash, Python)
DevOps practices, CI/CD pipelines, and container platforms
Technical documentation and infrastructure design
Strong leadership and decision-making capability
Detail orientated and operational discipline
Excellent verbal and written communication skills
Resilient, deadline-driven, and highly organised
Strong problem-solving and analytical thinking
Key Responsibilities:
Infrastructure Strategy and Planning
- Develop and maintain an infrastructure roadmap aligned to business objectives
- Lead infrastructure upgrades, migrations, and capacity planning initiatives
- Evaluate and recommend technologies to improve efficiency, resilience, and scalability
Hybrid Environment Management
- Manage Windows and Linux server environments across on-premises and Microsoft Azure platforms
- Ensure seamless integration between cloud and on-prem environments
- Oversee virtualization, storage, and backup platforms
Network and Connectivity
- Oversee core network infrastructure including switches, firewalls, and WAN/LAN connectivity
- Ensure performance, security, and redundancy across multiple sites
- Collaborate closely with security and firewall specialists
Infrastructure Documentation
- Maintain accurate and current infrastructure landscape documentation
- Ensure alignment with CMDB standards and change management processes
- Support audits, troubleshooting, and future planning
End-User Computing (Desktop Environment)
- Oversee procurement and lifecycle management of desktop hardware and peripherals
- Maintain accurate asset inventory and usage tracking
- Define standards for desktop configurations and user access
- Coordinate vendor warranties, replacements, and service agreements
Security and Compliance
- Ensure infrastructure compliance with internal security policies and regulatory standards
- Support patching, firmware updates, and vulnerability remediation
- Work with information security teams on audits and risk mitigation
Monitoring, Maintenance, and Lifecycle Management
- Oversee monitoring, alerting, and performance optimisation
- Plan and execute preventative maintenance and hardware refresh cycles
- Maintain accurate asset records in the CMDB
Incident and Change Management
- Manage infrastructure incidents and service requests via JIRA Service Management
- Participate in CAB meetings and ensure compliant change execution
- Lead root cause analysis and post-incident reviews
IT Continuity and Disaster Recovery
- Develop and maintain IT continuity and disaster recovery plans
- Define and support RTO and RPO requirements with business stakeholders
- Conduct regular DR testing, recovery drills, and failover simulations
Cloud Integration and DevOps
- Design and manage CI/CD pipelines for infrastructure deployment
- Collaborate with development teams on infrastructure integration
- Implement cloud-native monitoring and automation solutions
Infrastructure as Code (IaC)
- Provision infrastructure using Terraform, ARM templates, and Bicep
- Integrate IaC into CI/CD pipelines
- Maintain version control and documentation for infrastructure definitions
Additional Operational Responsibilities
- Oversee internet connectivity and service providers
- Manage AV systems and telephony platforms, including VoIP and Teams integration
- Compile and manage infrastructure budgets and vendor invoices
- Lead and mentor infrastructure engineers and manage vendor relationships
- Produce operational and risk reporting for IT leadership
Please do not apply using scanned CVs; no supporting documentation is required at this point. This will be requested later.
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