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Field Technician - Fitness Equipment (JB5716)

Cape Town, Western Cape · Customer Service
Field Technician - Fitness Equipment (JB5716)
Location: Cape Town, Western Cape
Salary: R20 - 25 000 per month
Employment Type: Permanent

Join a leading distributor of world-class fitness and wellness technology as a Field Technician based in Cape Town. This role combines mechanical, electrical, and IT/networking expertise in a hands-on, client-facing position where every day brings a new technical challenge.

In this role, you will install, maintain, and repair advanced fitness equipment to international standards. This includes both mechanical assembly and digital setup, ensuring all equipment is networked correctly for monitoring and software updates. The role is highly practical, requiring a technician who enjoys physical work, customer interaction, and continuous technical learning.

Candidates with experience in assembly, configuration and maintenance of equipment would be well-suited to this role.

Minimum Requirements:
Suitably qualified in Mechanical/Electrical Engineering or Software/Network Configuration (non-negotiable)
2–3 years’ experience in repairs/maintenance of technical equipment (e.g. fitness, printers, copiers, air-conditioning, or similar)
Valid driver’s license (company vehicle provided for daily service calls)
Proficient in mechanical and electronic troubleshooting
Confident with network and digital system configuration
Strong communication skills and teamwork orientation
Customer-focused, reliable, and able to represent the brand professionally
Physically fit and comfortable performing manual, hands-on work
Fast learner who embraces e-learning and hands-on technical training

Key Responsibilities:
Perform preventative maintenance and repair of fitness equipment according to manufacturer standards
Assemble, install, and test mechanical and electronic components
Diagnose and resolve mechanical, electrical, and digital/software faults
Configure network connections (Wi-Fi or LAN) for connected systems
Complete service reports accurately and legibly
Maintain high First-Time Fix Rates (FTFR) (target 80–95%)
Provide customer support (on-site, telephonic, and email)
Complete ongoing e-learning certifications (Level 1–3) for equipment and digital diagnostics
Ensure proper care and maintenance of tools, company vehicles, and parts
Support colleagues on larger installations and ensure excellent client satisfaction

If you’re a technically skilled, customer-focused professional ready to combine engineering expertise with cutting-edge fitness technology, apply today and build your career with a dynamic, wellness-driven organization.

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

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