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Commercial Manager – Hospitality & Lodge Management (JB5643)
Pilgrims Rest, Mpumalanga · Hospitality/TravelCommercial Manager – Hospitality & Lodge Management (JB5643)
Pilgrims Rest, Mpumalanga
R 13 - 16 000 CTC per month plus accommodation (live in position)
Permanent
Take charge of the commercial operations of a hospitality/lodge environment, ensuring profitability, exceptional guest experiences, and efficient resource management. This role offers the opportunity to combine financial acumen with hands-on lodge management and operational leadership.
Minimum Requirements:
Relevant qualification in Hospitality Management, Business Management, or Finance
5+ years’ proven experience in a commercial, lodge, or hospitality management role
Strong financial management skills (budgeting, GP/COS control, revenue reporting)
Knowledge of hospitality operations including food & beverage, housekeeping, and guest services
Proficiency in Microsoft Office Suite and lodge/property management systems
Excellent leadership, communication, and guest-relations skills
Ability to maintain professional grooming and presentation standards
Duties and Responsibilities:
Financial & Commercial Management
Manage budgets, GP, and COS to maximize profitability.
Monitor revenue streams across lodge operations including accommodation, F&B, and activities.
Achieve commercial and sales targets set by management.
Hospitality & Guest Experience
Maintain the highest standards of guest satisfaction and service delivery.
Oversee guest-facing operations ensuring professionalism and a welcoming environment.
Ensure hygiene, grooming, and staff presentation standards are upheld.
Operations & Stock Control
Oversee stock management, food cost controls, and wastage reduction.
Liaise with suppliers and manage procurement to maintain cost efficiency.
Ensure compliance with hospitality standards and operating systems.
Team & Performance
Lead, train, and motivate staff across departments to achieve KPAs.
Monitor staff performance and ensure operational alignment with company objectives.
Foster a positive, service-driven culture within the lodge.
Reporting & Compliance
Compile financial, operational, and guest satisfaction reports for management.
Ensure compliance with health, safety, and hospitality industry regulations.
Drive continuous improvement in lodge operations and guest services.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
Pilgrims Rest, Mpumalanga
R 13 - 16 000 CTC per month plus accommodation (live in position)
Permanent
Take charge of the commercial operations of a hospitality/lodge environment, ensuring profitability, exceptional guest experiences, and efficient resource management. This role offers the opportunity to combine financial acumen with hands-on lodge management and operational leadership.
Minimum Requirements:
Relevant qualification in Hospitality Management, Business Management, or Finance
5+ years’ proven experience in a commercial, lodge, or hospitality management role
Strong financial management skills (budgeting, GP/COS control, revenue reporting)
Knowledge of hospitality operations including food & beverage, housekeeping, and guest services
Proficiency in Microsoft Office Suite and lodge/property management systems
Excellent leadership, communication, and guest-relations skills
Ability to maintain professional grooming and presentation standards
Duties and Responsibilities:
Financial & Commercial Management
Manage budgets, GP, and COS to maximize profitability.
Monitor revenue streams across lodge operations including accommodation, F&B, and activities.
Achieve commercial and sales targets set by management.
Hospitality & Guest Experience
Maintain the highest standards of guest satisfaction and service delivery.
Oversee guest-facing operations ensuring professionalism and a welcoming environment.
Ensure hygiene, grooming, and staff presentation standards are upheld.
Operations & Stock Control
Oversee stock management, food cost controls, and wastage reduction.
Liaise with suppliers and manage procurement to maintain cost efficiency.
Ensure compliance with hospitality standards and operating systems.
Team & Performance
Lead, train, and motivate staff across departments to achieve KPAs.
Monitor staff performance and ensure operational alignment with company objectives.
Foster a positive, service-driven culture within the lodge.
Reporting & Compliance
Compile financial, operational, and guest satisfaction reports for management.
Ensure compliance with health, safety, and hospitality industry regulations.
Drive continuous improvement in lodge operations and guest services.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.