Parts Sales Executive (Automotive) (JB5386)
Northcliff, Gauteng
R13 000 to R15 000 + Commission
Permanent
Working hours: Monday–Friday: 07:30 – 17:30 and Saturday: 08:00 – 13:00
A leading automotive group is looking for a dynamic Parts Sales Executive to join their high-performance team. This role is ideal for someone passionate about the motor industry, who can confidently manage parts sales across various divisions, new, pre-owned, and aftersales while delivering exceptional service. The role includes supplier engagement, stock control, quoting, invoicing, and ensuring timely fulfilment of parts orders. Strong multitasking ability, target orientation, and customer service excellence are essential in this fast-paced environment
Minimum Requirements:
Matric or equivalent qualification
Valid driver’s license
3–4 years of experience in a pre-owned workshop or parts sales environment
Ability to work independently and without supervision
Strong multitasking and time management skills
Deadline and target driven
High attention to detail
Effective communicator and team player
Honest, transparent, and customer service focused
Experienced working with Automotive CRM platforms and Email communication and digital tools
Ability to thrive under pressure in a fast-paced workshop
Duties and Responsibilities:
Parts Sales & Customer Engagement
Achieve monthly sales targets and grow repeat and new business
Source and negotiate competitive pricing from suppliers
Handle both retail and trade customer enquiries (internal and external)
Process and track orders via digital platforms, CRM, and invoicing tools
Manage cash sales: quote, invoice, receive payment, and update systems
Provide exceptional service throughout the order-to-delivery process
Ensure compliance with all policies, procedures, and pricing structures
New & Pre-Owned Vehicle Support
Manage parts and accessory orders linked to vehicle sales and PDIs
Maintain accurate records in CRM and stock systems (Evolve & IAL)
Coordinate with sales teams for upsells and costing allocations
Ensure timely parts availability for new vehicle accessories and pre-owned repairs
Liaise with workshop teams to facilitate seamless parts fitting
Warranty & Non-Warranty Part Handling
Identify parts required from job cards (warranty or technician-related)
Prepare quotations with ETA and submit for approval
Monitor supplier delivery times and communicate updates
Book and track parts accurately in workshop and stock systems
Store warranty parts appropriately for compliance
Aftersales & Customer Care Support
Respond to customer concerns escalated via aftersales channels
Book diagnostics, coordinate part sourcing and fitting
Keep customer care team updated on progress and timelines
Ensure final checks are conducted and parts are billed correctly
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
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Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
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