Service Coordinator (JB4888)
Remote, for applicants living in South Africa
R20 000 per month
Duration: Permanent
Our client, a leading plumbing company in Australia, is looking for a dynamic service coordinator to join their team. You will be responsible for the after hours overflow of calls, and will be managing the service queries.
The ideal candidate will be able to work in a fast paced environment, have a fully functional remote setup. Minimum 2 years of experience in a similar role within a plumbing, electrical, HVAC, or home service company will be beneficial.
Minimum Requirements:
Exceptional communication skills.
Proven ability to solve problems independently.
Bonus: Minimum 2 years of experience in a similar role within a plumbing, electrical, HVAC, or home service company.
Proficiency in using systems like Aroflo, Dialpad, Google Maps, and email platforms.
Duties and Responsibilities:
Schedule Management: Organize and maintain a daily/weekly schedule for a team of skilled plumbers.
Work Order Administration: Enter, update, and manage work orders with precision and attention to detail.
Effective Communication: Liaise with plumbers, customers, and suppliers to coordinate job details and ensure satisfaction.
Problem Solving: Handle unexpected challenges efficiently and calmly, maintaining high-quality service delivery.
Pressure Management: Thrive under pressure and stay organized, handling multiple tasks without missing a beat.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.