Junior Network Engineer (JB4297)
Remote (Suitable for candidate in Gauteng only)
R180 000 to R240 000 Annually CTC
Permanent

A Travel Retail Software company is looking for a dedicated Junior System Engineer. You will be responsible for managing and maintaining IT production and integration systems within the organisation, providing support and documentation to the user base and co-ordinating with other IT divisions to improve the delivery of services to our business and clients. The company is a key player in the travel retail sector, specializing in retail food & beverage, duty-free products, and technologies, catering to B2B and B2C customers globally. As a global company, they provide exposure to diverse cultures, technologies, and project techniques, actively supporting employee career development

Minimum Requirements:
Matric
Diploma in Computer Science, Information Technology, or a related field
University degree or graduate qualification in a related discipline such as IT, science, engineering or mathematics (Added Advantage)
Relevant industry certifications (Added Advantage)
Relevant certifications, such as ITIL Foundation,
Experience in the systems operations environment - Advantageous
SQL knowledge - Advantageous
Experience in Windows Server Environments
Data Warehousing experience advantageous
Communication skills
Accountability
Results driven
Team success
Adaptability
Reasoning: Quick evaluator of facts vs ideas or theory
Analytical, methodical and logical thinker
Appreciation: recognising value
Intuitive and innovative problem solver
Application: using ideas or knowledge in new areas
Strong listening, comprehension and formulating skills
Acute attention to detail
Goal setting and planning
People and process driven
Effective communicator
Well-developed resource management skills
Ability to work under pressure with tight deadlines
Ability to cope with and handle variable workload - can be heavy at times
Ability to work without close supervision
Well-developed inter-personal skills
Able to self-correct and be flexible / adapt to change
Ethical and honest

Duties and Responsibilities:
Provide 1st and 2nd Line Support for business systems
Maintain tickets within the incident lifecycle (timeously, effectively and efficiently)Investigates data/system inconsistencies reported by users.
System support and maintenance:
Build and maintain system documentation
Architecture overviews and diagrams
Security policies and procedures
System policies and procedures
Data Protection and Retention, Disaster Recovery and Business Continuity Plan
End user documentation
End user training
Support team documentation
System monitoring and reporting
Manage and drive system incident, problem and change requests to resolution
Provide technical support for desktop system, including hardware, software, and peripherals.
Troubleshoot and resolve issues related to desktop performance, network connectivity and system access
Offer technical guidance and support to end –users, ensuring minimal downtime and optimal user experience

 Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.