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Maintenance Technician

Midrand, Gauteng
Maintenance Technician 
Midrand, Gauteng
R9 000.00 to 12 000.00 plus overtime
Benefits: Medical aid, Provident Fund, Group Life Cover
Duration: Permanent

Overview
Responsible for performing customer support activities involving on-site installation, repairing and maintenance of complex security equipment and systems

Minimum Requirements:
  • Matric / Grade 12 or equivalent (NQF level 4).
  • Competent in low voltage electrical systems.
  • Proven experience in security systems installation and maintenance.
  • Possess a sound understanding of basic electronics and technical security systems.
  • Valid driver’s license.
  • Computer literate.
  • Exceptional communication skills.
  • Any relevant electrician certificate / diploma.
  • PSiRA (Minimum Grade C) will be beneficial

Duties and Responsibilities:  
Installing:
  • Install various security systems for customers on site as and when required.
  • Complete all wiring, connections, and equipment installations ensuring that all security systems are complete and satisfy customer and contractual requirements.
  • Configure and program relevant electronic systems.
  • Troubleshoot new system installations to ensure proper function and to ensure system meets customer and company requirements.
  • Be able to integrate multiple systems.
Maintenance:
  • Conduct ongoing system checks to ensure all systems are in working order.
  • If system malfunctions are detected, diagnose problems and perform service and repairs on faulty systems.
  • Respond to all customer complaints regarding the security systems, ascertain equipment / systems problems and repair said problems
Client service:
  • Demonstrate a high level of customer service
  • Promote, build, and maintain good customer relations and assists with contract retention.
  • Ensure that all installation and service standards are followed at all times.
SHE Representative:
  • Compliance with all the relevant sections of the Act (with special reference to section 17 of the OHS act).
  • Inspect the designated area monthly and record findings on checklist.
  • Report unsafe acts and unsafe conditions according to internal standards.
  • Report any environmental incidents according to internal standards.
  • Report any quality related incidents according to internal standards.
  • Participate in incident / accident investigations according to internal standards.
  • Attend SHEQ meetings as scheduled.
  • Feedback to employees of the branch that you represent (Head Office).
  • Attend training as required by legislation.
Additional:
  • Participate in an On-call rotation as and when required.
  • Interface with the Technical Projects Co-Ordinator regarding on-site scheduling of work activities and timely delivery of equipment.
  • Proper documentation of installation issues / actions / resolutions both internally and externally (site visit reports, acceptance forms, service tickets, etc.).
  • Online system called STRATA.
  • Maintain adequate parts inventory; keep inventory log (online system called STRATA).

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