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The successful candidate must understand both national operational strategy and the day","datePosted","2026-10-01T08:35:57.000Z","dateCreated","2026-10-01T13:36:07.362Z","dateModified","2026-10-04T20:57:22.000Z",{"_182":1186,"_187":1187,"_1162":1199,"_1156":1200,"_1010":198,"_1201":1130,"_66":1202,"_1152":1203,"_70":1204},"Afritrek Logistics","Market Related","jobType","Transportation/Logistics","Permanent | Full-Time","East Rand, Johannesburg with National Travel, Gauteng","searchFields",{"_1166":17,"_1207":1208,"_1209":1210,"_1214":1215},"selectedFacets",["M"],"geo",{"_1211":17,"_27":17,"_1212":1213},"code","radius","25","sortBy","dateDesc","hashedSearchFields","4e14fb4601d090dec7012d5bfd71c04cc4f8f21b","url","job",{"_1182":1183,"_1184":1185,"_182":1186,"_187":1187,"_1188":-5,"_1010":198,"_1189":-5,"_1190":-5,"_1221":1222,"_1223":-5,"_1192":1224,"_1225":1226,"_1498":-5,"_1499":1500,"_84":1501},"descriptionHtml","National Operations Manager (JB6284)
\nEast Rand, Johannesburg with National Travel
\nMarket Related
\nPermanent | Full-Time
\n
\nSeeking an experienced National Operations Manager to take responsibility for the performance of a national road freight and distribution operation.
\nThe role oversees multiple branches and leads senior operational managers across the business. The successful candidate must understand both national operational strategy and the day-to-day realities of road freight and distribution.
\nThis is a senior leadership role requiring strong operational control, commercial awareness, accountability and the ability to improve service levels, productivity, costs and branch profitability.
\n
\nMinimum Requirements:
\n• Proven senior management experience within the South African road freight industry.
\n• Specific experience in break-bulk and express road-freight distribution - essential.
\n• Experience managing multiple branches, Branch Managers and large operational teams.
\n• Strong understanding of national freight distribution, warehousing, cross-docking, delivery and collection operations.
\n• Experience with operational KPIs, OTIF, service levels, productivity and financial reporting.
\n• Strong linehaul planning, route efficiency, vehicle utilisation and capacity-management experience.
\n• Experience controlling freight damage, loss, misroutes, claims and operational exceptions.
\n• Strong cost-control and commercial understanding covering labour, overtime, fuel, transport, linehaul and subcontractor costs.
\n• Working knowledge of NBCRFLI requirements and South African road freight compliance.
\n• Experience implementing SOPs, operational controls, performance systems and continuous improvement initiatives.
\n• Strong Excel, reporting, data analysis and freight or transport-management system skills.
\n• Confident dealing with senior clients, service reviews, escalations and operational negotiations.
\n• Strong leadership, communication, problem-solving and decision-making skills.
\n• Relevant qualification in Logistics, Supply Chain, Transport, Operations or Business Management advantageous.
\n• Valid driver's licence and willingness to travel nationally between branches.
\n
\nDuties and Responsibilities:
\n• Take overall responsibility for the daily operational performance of the national branch network.
\n• Lead, coach and hold Branch Managers accountable for operational, financial and service-delivery results.
\n• Set branch targets and monitor freight volumes, productivity, staffing, overtime, service levels and operating costs.
\n• Conduct branch performance reviews, site visits, operational audits and improvement plans.
\n• Implement consistent SOPs, systems, controls and operating standards across the national network.
\n• Develop and analyse KPI, OTIF, branch-performance and operational-cost reports.
\n• Use operational data to identify trends, weaknesses and practical corrective actions.
\n• Oversee freight handling, warehousing, cross-docking, loading, linehaul, delivery and collection processes.
\n• Improve linehaul planning, vehicle fill rates, route efficiency and network capacity utilisation.
\n• Reduce freight damage, loss, misroutes, claims, delays and repeat service failures.
\n• Control labour, overtime, fuel, maintenance, linehaul, subcontractor and other operational costs.
\n• Monitor branch profitability and identify opportunities to improve productivity and efficiency.
\n• Ensure operational practices comply with NBCRFLI, health and safety, road freight and company requirements.
\n• Manage escalated customer complaints, service failures and corrective action plans.
\n• Represent the business in senior client meetings, service reviews and operational negotiations.
\n• Build strong relationships with key clients, suppliers and service providers.
\n• Work closely with HR on staffing, discipline, performance, training and succession planning.
\n• Coordinate with Finance, Fleet, Sales, Customer Service and Senior Management.
\n• Drive accountability, discipline, teamwork and a high-performance culture across all branches.
\n• Report to senior management on national operational performance, risks, costs and improvement priorities.
\n
\nThis is a long-term opportunity for an experienced road freight professional who wants national responsibility, direct exposure to senior management and the scope to make a visible impact on operational performance and business growth.
\n
\nPlease do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
\n
\nIMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
\n
\nKontak Recruitment Disclaimer:
\nEqual opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
\nJob specifics: Requirements mirror advertisement, duties may adjust for client needs.
\nFair process: Fair assessment, only shortlisted candidates contacted due to volume.
\nPrivacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
\nCandidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
\nOffer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
\nNo direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
\nApplicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. 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